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| Payment and Ordering Terms of Use Privacy Policy Shipping and Delivery Exchange and Refund |
Privacy PolicyEyebeamasia.com is strongly committed to protecting your privacy. We use the information we collect on the site to help us both add more products and services relevant to you and to ensure that your shopping experience with us is an enjoyable and personalized one. Please read on for more details on our privacy policy and practices that we apply to our collection, storage and use of personal data information relating to our members and customers. Our PledgeWe
pledge to meet fully, and where possible exceed, internationally
recognizable standards of personal data privacy protection, in
complying with
the requirements of the Personal Data (Privacy) Ordinance (Chapter 486
of the
Laws of Hong Kong). In doing so, we will ensure compliance by our staff
with
the strictest standards of security and confidentiality. Information that we collect, and the way we use itGenerally, Eyebeam (Asia) does not require that our online visitors provide personally identifiable information to visit and use our Web sites. However, such information is necessary if you elect to participate in certain activities and if you choose to refrain from providing the required information, you may not be eligible to participate in those activities. Eyebeam (Asia) may request "personal information" to enable you to participate in forums, to fill out registrations, or to order products and services through these sites. Personal information is individually identifiable information such as your email address, name, mailing address, telephone number, or persistent identifier (such as a customer number held in a cookie, invoice no) which is associated with individually identifiable information. Eyebeam (Asia) may combine the information you directly provide on our Web sites with information we may collect offline from you. This is so that we can more effectively customize our site, services, and offers to you. CookiesWe use cookies in order to improve your shopping experience when you visit eyebeamasia.com. Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalize your visits to eyebeamasia.com and recognize you when you return. We use the information collected to help us to add products and services to eyebeamasia.com which may be more relevant to your interests.Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable cookies, you will not be able to shop at eyebeamasia.com but will still be able to visit selected areas of the site. Membership informationEyebeamasia.com members enjoy many privileges, including newsletters, participation in special eyebeamasia.com offers and promotions and streamline shopping. When you join eyebeamasia.com, we need to know your name, email and mailing addresses, and we request that you complete the profile survey in order to allow us to serve you better.Ordering informationWhen you place an order with eyebeamasia.com you will be asked to provide details such as full name and shipping address. This allows us to process and fulfill your order and to notify you of your order status. Newsletters and Email PromotionsWe use email to communicate news and special promotions to our eyebeamasia.com members. If you'd rather not receive these messages, you can choose to do it in the account setting.OtherWhen you click on links and/or ad banners that take you to either third-party web sites, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the Internet, eyebeamasia.com cannot be responsible for the actions of parties outside our web domain. Protection of InformationEyebeamasia.com is committed to protecting your privacy. We use sophisticated encryption technology and secure servers to keep your personal information (including your name, email, mailing address and phone number) safe. All your ordering information is protected during transmission by using the Secure Sockets Layer (SSL), which encrypts the information that you input so it can't be read in transit. In addition, the customer data we collect is protected against unauthorized access. We may contact you to verify the accuracy of the information supplied when opening your account.Access and update of InformationYou may access, update, correct or request a copy of your personal information held by us any time by e-mailing to customer@eyebeamasia.com. We may take reasonable steps to verify your identity before granting access or permitting corrections to your information. Please note that we will not retain your information longer than necessary.Sharing of InformationEyebeam (Asia) will not share the personal information you provide on Eyebeam (Asia) Web sites with any other parties, except (a) to affiliated Eyebeam (Asia) companies, (b) with your consent (refer to paragraph below), (c) as may be required by law or court order, (d) to persons or companies with whom Eyebeam (Asia) engages to carry out or provide support for the operations of the site or our business, or (e) under extreme circumstances to protect the personal safety or property of our users, the public, or ourselves. our consentBy using our website, you consent to the collection and use of this information in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we'll post those changes on this page, so you'll always be aware of what information we collect, how we use it and under what circumstances we'll disclose it. Anonymous Aggregated InformationEyebeam(Asia) may also gather, aggregate, and maintain anonymous information pertaining to our online visitors, such as visitors hobbies, interests, purchasing habits. This aggregated information can then be used to tailor Eyebeam (Asia)'s Web site contents and advertising to supply a better experience for our visitors. Eyebeam(Asia) may also share aggregated information with advertisers, business partners, sponsors, and other third parties to provide various kinds of statistical information. This information does not include any personally identifiable information about you or allow anyone to identify you individually. Does this help?If you have any questions, please call our customer service representatives at (852) 2838 8437 or via e-mail customer@eyebeamasia.com. Representatives will be available from 10:00am to 6:00pm [HK Time] Monday - Friday to assist you.This page is last updated on 18th May, 04
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